Privacy Policy
NayaPOS Privacy Policy
1. Introduction
NayaPOS, a product of RDUINOTRONICS, prioritizes the privacy and data security of users. This policy outlines how we collect, process, share, and protect user information. Please review this document carefully to understand our practices regarding your data.
2. Information Collection
- Account Information: During account creation, we collect essential information including your name, business name, contact information, email, and payment details to enable platform access.
- Transaction Data: Data related to transactions and business activities is collected to facilitate POS operations.
- Usage Data: We collect information on how users interact with NayaPOS, including access times, page views, and feature use, to improve platform performance and provide troubleshooting support.
- Device Information: NayaPOS collects data about user devices, including IP address, device type, operating system, and browser type, to support security and compatibility.
3. Limited Data Visibility
NayaPOS cannot view business or transaction data unless users explicitly provide access credentials. This means that users maintain full control over their business data privacy and can decide if, when, and how to share access with our support team, which may be necessary only during troubleshooting or support requests.
4. How We Use Collected Data
NayaPOS utilizes data to:
- Provide and Improve Services: Data is used to operate, secure, and optimize our platform.
- Support Communications: Contact information helps facilitate customer service and deliver essential service notifications (e.g., updates, terms changes).
- Billing and Payments: Data related to subscriptions and transactions enables secure billing and fraud prevention.
- Platform Analytics: Usage data helps us understand service performance, identifying areas for enhancement and user experience optimization.
5. Data Sharing and Disclosure
- Third-Party Service Providers: To operate and improve our services, we may partner with third-party vendors for services like analytics, payment processing, and technical support. All partners are required to uphold strict data confidentiality.
- Compliance with Legal Requirements: If legally required or to enforce our terms, NayaPOS may disclose certain information to authorities. We limit such disclosures to the minimum necessary and inform users where possible.
6. Cookies and Tracking Technologies
NayaPOS uses cookies and tracking technologies to store user preferences, optimize site functionality, and analyze usage patterns. Users may disable cookies in their browser settings; however, this may limit some features on the platform.
7. Data Security and Storage
We use encryption, firewalls, and industry-standard security protocols to protect data against unauthorized access. User accounts are secured by passwords, and we encourage users to choose strong passwords and keep them confidential. Access to personal and business data is restricted to authorized personnel only, with multi-level controls to safeguard data integrity.
8. Data Retention and Deletion
NayaPOS retains user data as long as necessary to provide services and fulfill legal obligations. Once a user no longer requires services, data will be securely deleted upon account closure, barring requirements for legal retention. Users may request data deletion, which will be processed unless necessary for compliance with legal or business obligations.
9. User Rights and Data Control
- Data Access and Correction: Users have the right to request access to their personal and business data, correct inaccuracies, or update account information.
- Data Portability: Users can request a structured, machine-readable copy of their data for use elsewhere.
- Privacy Controls: Users can manage cookie preferences, choose to disable non-essential communications, and control any data-sharing permissions.
10. Changes to the Privacy Policy
NayaPOS may update this privacy policy from time to time to reflect legal, technical, or service changes. Significant updates will be communicated to registered businesses, and continued platform use implies acceptance of such updates. We recommend users periodically review this policy.
11. Contact Information
For questions regarding this privacy policy or any data concerns, please contact NayaPOS support at +92-318-9108310 or info@rduinotronics.com.
12. Governing Law and Dispute Resolution
This privacy policy is governed by the laws of Pakistan. Any disputes arising from this policy shall be resolved through arbitration or within the courts of this jurisdiction.